Chipotle Mexican Grill Is A Fast Food Restaurant - 1020 Words

Chipotle Mexican Grill is a fast food restaurant that opened its doors in 1993. They specialize in serving a focused menu of several Mexican foods which are made with only high-quality ingredients and are priced reasonably. They also serve their dishes fast and in a restaurant, unlike most fast food restaurants, as it is aesthetically pleasing and has good interior design. Core Competencies One of Chipotle’s significant core competencies is to offer premium quality food at a low cost. In 2003 to 2004 Chipotle decided to obtain locally grown produce and meat from farms with high animal welfare standards. Farmers who followed the guidelines set forth by the Department of Agriculture’s were Chipotle’s priority suppliers to fulfill their â€Å"Food with Integrity† campaign. Providing a close business relationship with these farmers has enabled both Chipotle and the farmers to have a competitive advantage over their competition. Chipotle has found their customers appreciate a restaurant with strong food ethics. Chipotle is currently leading the way for fast-casual dining especially since the trend in North America is for better healthier ingredients. Chipotle also has a focused but limited menu. This affords their customers the opportunity to make an easy decision and obtain their food quickly. Chipotle has the means to focus on quality of all of their menu items. Competitors can find it difficult to imitate the menu because of all of their items they serve; there justShow MoreRelatedChipotle Market Segmentation And Product Strategy1155 Words   |  5 PagesChipotle Market Segmentation and Product Strategy Introduction Chipotle Mexican Grill is one the fastest growing restaurant businesses in the United States. Chipotle Mexican Grill was founded by the current CEO, Steve Ells, in 1993. Chipotle headquarters are located at 1401 Wynkoop Street, Denver, Colorado 80202. The company operates in the restaurant industry and more specifically the fast casual Mexican restaurant market. Market Segmentation Analysis Chipotle Mexican Grill is a fast casual MexicanRead MoreFinancial Analysis: Chipotle1742 Words   |  7 Pages Company Background Chipotle Mexican Grill was a concept turned reality by a gentleman by the name of Steve Ells. Chipotle Mexican Grill provides excellent Mexican cuisine driven by a concept of â€Å"Food with Integrity†. The first chipotle Mexican grill was opened in 1993 in Denver Colorado. By the end of 1995 there were three. In 1996 alone, Steve Ells opened five more Denver-area restaurants growing by a total of eight stores in three years. By 1998 Chipotle Mexican Grill was showing much promiseRead MoreEssay on Marketing Opportunity: Chipotle Mexican Grill1030 Words   |  5 Pages1 Brief History Chipotle Mexican Grill originated in Denver, Colorado in 1993. In 1998, McDonald’s became the majority shareholder; however, in 2006, McDonald’s divested its controlling interest. Chipotle became a public company listed on the New York Stock Exchange in 2006. It currently has 1,083 locations across the United States and Canada. In May 2010, Chipotle expanded into Europe, opening their first restaurant in the United Kingdom. (Form 10-K Chipotle Mexican Grill, Inc., 2011) 1.2Read MoreMission, Vision, Values, and Principles of Chipotle Mexican Grill701 Words   |  3 Pagesof Chipotle Mexican Grill Abstract This paper explores the mission, vision, values and principles of Chipotle Mexican Grill that guide them in the restaurant industry. Their key mission, vision, and values revolve around providing food with integrity and changing the way people think about and eat fast food. Chipotle’s principles include sticking to the basics of a simple menu and uncomplicated, interactive employee roles. Mission, Vision, Values and Principles of Chipotle Mexican Grill TheRead MoreStrengths And Strengths Of Chipotle1509 Words   |  7 PagesStrengths Strength 1: Largest Restaurant Chain in Market Segment, with highest share Chipotle has the largest share of the fast casual marketing segment in the Unites States. Chipotle has over 1,400 locations and plans to open an additional 140 locations this year. By holding the largest share of the market, Chipotle is able to trial, expand, and experiment with new ideas in certain geographic locations. Chipotle is able to trial new menu items and not have it affect the bottom line, and in additionRead MoreChipotle Mexican Grill : Snapshot Of The Company1611 Words   |  7 PagesChipotle Mexican Grill Snapshot of the company Chipotle Mexican Grill, Inc. is one of the leading fast-casual Mexican restaurant chains throughout the United States, United Kingdom, Canada, Germany, and France. Chipotle has been in operation since it was founded in Denver, Colorado in 1993 by Steve Ells. It is known for its fresh, gourmet, and increasingly organic ingredients. In 1995, Chipotle opened their second restaurant and later opened their third restaurant with a Small Business AdministrationRead MoreSwot Analysis Of Chipotle Mexican Grill897 Words   |  4 PagesChipotle Mexican Grill is an American chain of fast food restaurants in the United States. The company rose to prominence right from its inception in 1993. The company’s founder Steve Elle wanted to serve customer inexpensive and yet delicious food at the pace of a fast-food restaurant. The ability of Chipotle to serve, â€Å"slow food, fast† is what set it apart from its competitors and made it widely popular. In 2012, Chipotle owned 1,458 resta urants all over the country and was serving 900,000 customersRead MoreChipotle Mexican Grill Inc. Essay994 Words   |  4 PagesChipotle Mexican Grill Inc. operates about 2,000 restaurants with the majority in the United States. These restaurants are categorized as a mix between fast food and casual dining called fast casual restaurants. These kind of hybrids have a short menu with items that are more expensive than fast food but less expensive than casual dining restaurants. Chipotle is one of the most popular fast casual restaurants in the United States, ranked 24th top chain restaurant in the U.S. based on foodserviceRead MoreThe Competition With Process Structure, Design Strategy, And Customer Management943 Words   |  4 PagesFounder and Co-CEO of Chipotle Mexican Grill Restaurant, states that, â€Å"Our focus on our unique people and food culture has created an impressive demand for a restaurant experience that is redefining fast food for the better.† This statement from Ells displays the foundation of Chipotle Restaurant’s success with their fast casual brand. This industry has grown 550% since 1999 due to customers seeking out fast yet healthier alternatives for their lunch and dinner (Ferdman, 2015). Chipotle opened its firstRead MoreChipotle Mexican Grill, Inc. (Chipotle) is a US based company of Mexican food restaurants that1000 Words   |  4 PagesChipotle Mexican Grill, Inc. (Chipotle) is a US based company of Mexican food restaurants that developed and operates in the fast casual, fresh Mexican food restaurant industry across the US. Chipotle is the catalyst for this new category of restaurant. Chipotle believes that the idea that food served fast doesn’t have to be typical fast food. The company manages Mexican food restaurants across the US, Canada and London, all under the flagship brand and trademark of Chipotle. Chipotle also focuses

The Yellow Wallpaper By Charlotte Perkins Gilman - 871 Words

In 1892, a short story by the name of â€Å"The Yellow Wallpaper† was written by Charlotte Perkins Gilman, a well-known author and feminist of the late 19th century. The story was initially inspired by her personal experiences and the actions that followed after. Although the story was correlated to actual events, many of the scenes described in â€Å"The Yellow Wallpaper† prove to be exaggerated in comparison to the author’s experience. Similarly, the author and narrator of the story (who goes by no name) both suffer from the same condition known as neurasthenia, misconstrued to be identical to hysteria. The story was created in spite to denounce the treatments prescribed to her, as well as to personify the misogynistic influence that lead to these treatments that pertained to women. Gilman represents the feminist position being oppressed by the swift judgements of their male counterparts to highlight the negligent idea that created such unusual treatments. One major influence to the short story was the aforementioned condition known as neurasthenia. It was first identified in the early 19th century and became a popular diagnosis primarily among women of that time. It was characterized with symptoms that included weakness, irritability, dizziness, and fainting, as well as emotional instability. An ancestor to this condition was another well-known, women associated diagnosis, Hysteria. One would assume that these conditions would relate on a psychological level rather than aShow MoreRelatedThe Yellow Wallpaper By Charlotte Perkins Gilman885 Words   |  4 Pagesbeen a stigma around mental illness and feminism. â€Å"The Yellow Wallpaper† was written by Charlotte Perkins Gilman in the 1900’s. â€Å"The Yellow Wallpaper† has many hidden truths within the story. The story was an embellished version her own struggle with what was most likely post-partum depression. As the story progresses, one can see that she is not recei ving proper treatment for her depression and thus it is getting worse. Gilman uses the wallpaper and what she sees in it to symbolize her desire to escapeRead MoreThe Yellow Wallpaper By Charlotte Perkins Gilman846 Words   |  4 PagesHumans are flawed individuals. Although flaws can be bad, people learn and grow from the mistakes made. Charlotte Perkins Gilman’s short story, â€Å"The Yellow Wallpaper†, gives one a true look at using flaws to help one grow. Gilman gives her reader’s a glimpse into what her life would have consisted of for a period of time in her life. Women were of little importance other than to clean the house and to reproduce. This story intertwines the reality of what the lives of woman who were considered toRead MoreThe Yellow Wallpaper By Charlotte Perkins Gilman1362 Words   |  6 Pagesas freaks. In the short story â€Å"The Yellow Wallpaper† by Charlotte Perkins Gilman, both of these elements are present. Gilman did a wonderf ul job portraying how women are not taken seriously and how lightly mental illnesses are taken. Gilman had, too, had firsthand experience with the physician in the story. Charlotte Perkins Gilman s believes that there really was no difference in means of way of thinking between men or women is strongly. â€Å"The Yellow Wallpaper† is a short story about a woman whoRead MoreThe Yellow Wallpaper By Charlotte Perkins Gilman1547 Words   |  7 PagesCharlotte Perkins Gilman s career as a leading feminists and social activist translated into her writing as did her personal life. Gilman s treatment for her severe depression and feelings of confinement in her marriage were paralleled by the narrator in her shorty story, The Yellow Wallpaper. Charlotte Perkins Gilman was born in 1860 in Hartford, Connecticut. Her parents, Mary Fitch Perkins and Fredrick Beecher Perkins, divorced in 1869. Her dad, a distinguished librarian and magazine editorRead MoreThe Yellow Wallpaper By Charlotte Perkins Gilman2032 Words   |  9 Pagesâ€Å"The Yellow Wallpaper† by Charlotte Perkins Gilman is a poem about women facing unequal marriages, and women not being able to express themselves the way they want too. Charlotte Perkins Gilman was born in 1860, and died in 1935. This poem was written in 1892. When writing this poem, women really had no rights, they were like men’s property. So writing â€Å"The Yellow Wallpaper† during this time era, was quite shocking and altered society at the time. (Charlotte Perkins Gilman and the Feminization ofRead MoreThe Yellow Wallpaper By Charlotte Perkins Gilman904 Words   |  4 Pagescom/us/definiton/americaneglish/rest-cure?q=rest+cure). Charlotte Perkins Gilman wrote The Yellow Wallpaper as a reflection of series of events that happened in her own life. Women who fought the urge to be the typical stereotype were seen as having mental instabilities and were considered disobedient. The societal need for women to conform to the standards in the 1800s were very high. They were to cook, clean and teach their daughters how to take care of the men. Gilman grew up without her father and she vowedRead MoreThe Yellow Wallpaper By Charlotte Perkins Gilman999 Words   |  4 Pages â€Å"The Yellow Wallpaper† is a story of a woman s psychological breakdown, which is shown through an imaginative conversation with the wallpaper. The relationship between the female narrator and the wallpaper reveals the inner condition of the narrator and also symbolically shows how women are oppressed in society. The story, read through a feminist lens, reflects a woman s struggle against the patriarchal power structure. In the â€Å"The Yellow Wallpaper†, Charlotte Perkins Gilman uses the wallpaperRead MoreThe Yellow Wallpaper By Charlotte Perkins Gilman Essay1208 Words   |  5 Pagesthat wallpaper as I did?† the woman behind the pattern was an image of herself. She has been the one â€Å"stooping and creeping.† The Yellow Wallpaper was written by Charlotte Perkins Gilman. In the story, three characters are introduced, Jane (the narrator), John, and Jennie. The Yellow Wallpaper is an ironic story that takes us inside the mind and emotions of a woma n suffering a slow mental breakdown. The narrator begins to think that another woman is creeping around the room behind the wallpaper, attemptingRead MoreThe Yellow Wallpaper By Charlotte Perkins Gilman846 Words   |  4 PagesThe dignified journey of the admirable story â€Å"The Yellow Wallpaper† created by Charlotte Perkins Gilman’s, gave the thought whether or not the outcome was influenced by female oppression and feminism. Female oppression and feminist encouraged a series of women to have the freedom to oppose for their equal rights. Signified events in the story â€Å"The Yellow Wallpaper† resulted of inequality justice for women. Charlotte Perkins Gilman gave the reader different literary analysis to join the unjustifiableRead MoreThe Yellow Wallpaper By Charlotte Perkins Gilman1704 Words   |  7 PagesEscaping The Yellow Wallpaper Charlotte Perkins Gilman (1860-1935) whom is most acclaimed for her short story The Yellow Wallpaper (1891) was a women’s author that was relatively revolutionary. Gilman makes an appalling picture of captivity and confinement in the short story, outlining a semi-personal photo of a young lady experiencing the rest cure treatment by her spouse, whom in addition to being her husband was also her therapist. Gilman misused the rest cure in The Yellow Wallpaper to alarm other

Does Technology Affects Culture or Does Culture Affect...

Culture is the unique set of beliefs, behaviors, and way of life of a group of people. Our culture, according to many, is undergoing a steady increase in the culture gap, and for the most part, their main target when seeking whom to blame is technology. Our culture drives us to pursue success and pleasure, complete tasks efficiently, and contemplate how to improve the lives of the generations to come and ourselves. These elements of our culture, these demands, the majority, are fulfilled by technology. In Robert Solomon’s essay, Culture Gives Us a Sense of Who We Are, he states â€Å"We are becoming a culture without a culture, lacking fixed points of reference and a shared vocabulary† and that â€Å" ‘Television culture’ is no culture at all†Ã¢â‚¬ ¦show more content†¦Speaking on the cultural values of humility and simplicity held by Hindus and Muslims, Dr. Genevieve Bell is quoted describing how â€Å" ‘If part of the value of the home i s this space of purity thats protected from the pollutedness of the world†¦that becomes a barrier to adopting some technologies’ (Erard). So, culture limits what technologies thrive, and technology must then adapt itself to the cultural values of these people, to meet their cultural demands. Notice that in both situations, the technologies are adapted, tailored to the cultures of each group of people, meaning that the culture is intact, unchanged by the new development because the technology was made to fit in. Going back to our culture, the fight for A’s and the competition to get into top universities in order to have a successful life, is a major part of it and this drive to succeed has also led to the implementation of new technologies. The education system demands a great deal from students and this workload has pushed people around the world to start producing guides like Spark Notes and The Princeton Review, as well many other tools, such as Google. These technologies allow for â€Å"research that once required days in the stacks or periodical rooms of libraries†¦[to] be done in minutes† (Carr). Achieving as much as possible is part of the way of lifeShow MoreRelatedCulture Vs. Society.1241 Words   |  5 Pages Culture vs. Society Submitted by Class Date Introduction Throughout the 20th century, the anthropological views of culture have evolved significantly. Anthropologists view culture as the learned and accumulated experience. A culture of a particular community or society integrates the socially transmitted patterns of behaviors characteristics of a specific social group. However, the definition is still evolving with some scholars defining culture as the knowledge, beliefs, art, moralsRead MoreEnvironmental Factors of Marketing1287 Words   |  6 Pagesinfluence global and domestic marketing decisions that organizations must make. These five environmental factors are technology, demographics, government, culture and economics. Companies are affected differently by these factors depending on the industry they are in and the size of the organization. I will be using the Washington Plaza Hotel to illustrate how these environmental factors affect the hotel industry s marketing decisions. The Washington Plaza Hotel is a hospitality busines s located in WashingtonRead MoreThe Factors That Influence Academics Behavior Toward Knowledge Sharing1689 Words   |  7 PagesExternal and internal factors are equally important to clarify its impact on academics’ behaviour in knowledge sharing (Balubaid, 2013). The purpose of this research is to investigate the factors that affect and impact academics’ behaviour towards knowledge sharing activities. The factors that affect knowledge sharing amongst academics Previous research has produced a range of perceptions about the factors that might influence knowledge sharing. Although detailed studies about the importanceRead MoreOrganizational Environment1529 Words   |  7 Pagesbe produced Location — where the products/services will be produced Philosophy — what ideology will be followed Organizational cultures The organizational culture is an organizations personality. The culture of an organization distinguishes it from others and shapes the actions of its members. Four main components make up an organizations culture: Values are the basic beliefs that define employees successes in an organization. The second component is heroes. A hero is an exemplaryRead More Relationship between Cultural Change and the Environment Essay examples967 Words   |  4 PagesThe association between culture and human technologies is central to the issue of today’s worldwide environmental degradation. This relationship is often viewed as quite simple: as a culture develops, needs arise and are met by new technologies. The culture is then transformed by the effects the technologies have on the people’s way of life. It seems logical that new technology would only be developed as a result of incentive or passion inspired by the needs of a culture. Yet it is not always theRead MoreUse Of Artificial Intelligence For Marketing And Branding Of Its Products Essay946 Words   |  4 PagesThe success of the company is mainly due to smart marketing and branding of its products. The unique taste and secret formula contribute to make it stand out from other vendors. e) IBM- Ability of IBM to adapt the technology changes and adjust to the market to bring innovations to technology to create solutions for the world problems like water management, and growth in countries like India, Brazil etc. contribute to its success (Marcaria, (n.d.)). 2. a) Forced Dynamism- International trade is forcedRead MoreOrganizational Environment1521 Words   |  7 Pageswill be produced Location — where the products/services will be produced Philosophy — what ideology will be followed Organizational cultures The organizational culture is an organizations personality. The culture of an organization distinguishes it from others and shapes the actions of its members. Four main components make up an organizations culture: Values are the basic beliefs that define employees successes in an organization. The second component is heroes. A hero is an exemplaryRead MoreDirect Study 5 Essay1590 Words   |  7 PagesChapter 1 4. Discuss examples of recent macro political risk events and the effect they have or might have on a foreign subsidiary. What are micro political risk events? Give some examples and explain how they affect international business. 5. What means can managers use to assess political risk? What do you think is there lative effectiveness of these different methods? At the time you are reading this,what countries or areas do you feel have political risk sufficient to discourage you from doingRead MoreGlobalization Causes Poverty Essay792 Words   |  4 PagesAccording to J.H. Mittelman, globalization is a historical transformation in economy and cultural diversity. Globalization is the idea of making the world act like one huge country. Globalization affects this world and the people in this world in many ways. Globalization affects the economic status of a country. It has indeed weakened the position of poor countries and exposed poor people to harmful competition. Globalization is the strategy of liberation that becomes an economic nightmareRead MoreCultural Diversity and Communication Barriers1482 Words   |  6 PagesSeptember 2010. Cultural diversity is the power which motivates the development of the thing that makes us different. Cultural diversity is the economic growth, which means leading a more fulfilling emotional, moral and spiritual life. It captures the culture principles, which provide a sturdy basis for the promotion of cultural diversity. Cultural diversity is an asset that is necessary for poverty reduction and the achievement of sustainable development. Cultural diversity, communication and barriers

Computer System in the Context of Retail Business

Computer System in the Context of Retail Business Anthony Wu 11CS2 Today, retailing businesses have to had up to date technology in order to be successful. Accurate, efficient communication sending and receiving can affect the business. So it is very important that to have the latest technology such as computers and networks. Retailing on a local and global scale can also affect how successful is the business. Locally, efficient networking that retailing businesses had allow customers purchase goods more faster such as the new bar-code scanners in supermarkets helps customers reduce time waiting in order to purchase goods. Globally, such as trading, eg: a computer retailing store may like to purchase some stock from over seas, they†¦show more content†¦* Hardware played by retailing store: Point of Sale System is designed for retail and/or wholesale businesses that need to generate at-counter customer invoices and monitor product inventory levels. This easy-to-use system improves employee cash handling efficiency and accuracy by displ aying all cash transaction data. It supports split tender payments, unit of measure pricing (including metric pricing) and look up features that allow the user to view product, price, and customer information directly on the terminal. The reports generated include margin, price, inventory valuation, minimum on hand, and daily summary. For multistore chains and franchises, a remote store processing add-on is available. The system interfaces with Accounts Receivable, General Ledger, and Purchase Order Management. Single and multi-user versions are available.. The electronic funds transfer and payment processing system. The system performs credit card sales, refunds and voids. It also performs debit card sales and voids and has full transaction stand-in store-and-forward capabilities to maintain sales activity if transmission lines go down. The Central Computer contains all necessary information in the business and operates as a server. It contains data such as database on items and em ployees. * Retailing businesses has been effected by the introduction ofShow MoreRelatedImpact Of E Commerce On Global Economy1352 Words   |  6 PagesWide Web, computers and mobile wireless communication technologies are transforming the way business is conducted. The success stories of Amazon, eBay are few examples. New technologies have provided the required platform for innovation, growth, shopping convenience, and price advantage due to the boundary less competition. Business leaders across the industry are developing new strategies to adopt new technologies like, internet, wireless mobile devices, and social media to conduct business with increasedRead MoreSocial Networking, E Commerce, Information Systems, It Risk Management Essay1215 Words   |  5 Pagesis to understand the following topics which are Social networking, E commerce, information systems, IT risk management and how they have influenced the modern day business organizations in terms of Promoting their business through social networks, how important to have a risk management plan in an organization, and how Ecommerce has become essential part of the business, also The value of information system is for the people of the modern world. Introduction Social Networks:- What are social networksRead MoreManagement Information System at Dell1344 Words   |  6 PagesManagement information system involves the information system and the organization. MIS begins where computer science ends. Computer scientists deserve accolades for developing and delivering even more advanced forms of information technology: hardware technology; software technology; and network technology. Yet because no technology implements itself, there is more to MIS than just information technology. MIS has dimensions. The four interrelated dimensions of MIS are as follows: First, MIS involvesRead MoreRadio Frequency Identity Tags in Supply Chain Management Essay1494 Words   |  6 Pagesfor optimizing business processes and improve the efficiency of operations. It is used in a wide variety of areas. Here, in this report we will explore the possibility of RFID in supply chain management. It may improve the potential benefits of supply chain management through increase of the four factors: efficiency, accuracy, visibility, and security. RFID technology has a great potential to change the business models of companies and the way the companies are doing their business. Hence, it isRead MoreKudler Fine Foods Audit Processes974 Words   |  4 Pages Kudler’s Audit Processes Kudler Fine Food has expanded business and updated their computer systems to meet demands. As IT information is adopted within the organization, automation control processes has become more virtualized. To ensure that Kudler’s computerize systems function properly an audit must be performed on an annual basis. Management at Kudler Fine Foods wants to see the proposed audit schedules for all systems. Management wants to know the types of audit and how they will beRead MoreThe Impact Of Contemporary Trends On Data Science1625 Words   |  7 PagesAnalysis of Contemporary Trends in Data Science Introduction It can be said that Big Data is one of the hottest topics in the contemporary information technology. Hot topics in IT comes out every 1 or 2 decades, such as personal computer, internet, become the compulsory transformation choice to organisations. However, big data seems different from the above, partly because big data is not about technology as much organisation transformation. By utilizing the big data, organisations should transformRead MoreThe Fashion Of The Clothing Industry1193 Words   |  5 Pagesapparel industry is considered to be one of the most globalised industries across the world with a turnover of multibillion dollars every year and hence plays an important role in the global growth of the industry (Jackson and Shaw, 2006). The fashion business typically comprises of various aspects like compressed product life cycle, highly erratic demand and changing buying trends of the consumer (Christopher et al., 2004). The growing demands of fashion conscious consumer and t he need for fast reactionRead MoreImpact Of Computer Technology On The Future Of Workforce1260 Words   |  6 PagesImpacts of Computer Technologies in the Future of Workforce Since the very first automatic computer has been invented in 1941 by Konrad Zuse (Lexikon Services, 1982), information technology has brought many benefits to our lives, and also altered the nature of work and enterprise to the extent that most jobs in the developed world to involve computers. In the future, with new information technology features that will be introduced, many jobs would be either reduced or turned into computer based workRead MoreIntegrating Information Technology Into Business Operations Essay1545 Words   |  7 PagesOperating any business without the application of information technology in the modern business world is actually impossible. The world has gone digital and in every sector of economy, entrepreneurs are busy applying information technology systems to run their businesses smoothly. Nevertheless, the invention of information technology and its entrance into business arena has seen, customers demand better services whenever they do business or receive services. From banking to financial markets, stockRead MoreApple Inc. Strategy Formulation1720 Words   |  7 PagesI am going to describe the Strategic and Marketing Plan of Apple Inc, Which is the biggest consumer electronics provider in the world. It provides wide range of consumer electronics in the market like MAC computers, IPOD, I Phone, LAPTOP, IPAD. It has about 49,400 employs and over 240 Retails Store all around the world wide out of it 218 are in US and 24 in UK rest in other countries. I personally think that before studying the strategy of any organization we need to understand the basic of Strategic

Siebel’s Critical Success Free Essays

The definition of Customer Relationship Management is providing exceptional customer service. This entails rapid responses to all customer inquiries and demonstrations of active concern for customer satisfaction. CRM is a comprehensive sales and marketing approach to building long term customer relationships and improving business performance. We will write a custom essay sample on Siebel’s Critical Success or any similar topic only for you Order Now It is a way of helping an enterprise manage customer relationships in an organized way. For example, an enterprise might build a database about its customers that described relationships in sufficient detail. The best Customer Relationship Management (CRM) systems include: 1) The ability to provide faster response to customer inquiries 2) Increased efficiency through automation 3) Having a deeper knowledge of customers 4) Getting more marketing or cross-selling opportunities 5) Identifying the most profitable customers 6) Receiving customer feedback that leads to new and improved products or services 8) Obtaining information that can be shared with the company’s business partners. How Siebel’s Critical Success Factors assists in the internal growth of the company and their competitive advantage. Siebel Systems enable organizations to create a single source of customer information that makes it easier to sell to, market to, and service customers across multiple channels, including the Web, call centers, field, resellers, retail, and dealer networks. This is done by providing a comprehensive family of multichannel eBusiness applications and services. Built on a proven, component-based architecture, Siebel eBusiness Applications are designed from the ground up to be completely Web-based, deliver support for multiple computing platforms, and provide automatic upgrades and software distribution that significantly reduce the total cost of ownership. By using the web Siebel use a common channel to market their wares which financial feasible, considering the amount of information they have to make available to existing and potential customers. The fact that one of their CSF’s is to satisfy customers through any service channel, is an advantage that would benefit Siebel in terms of internal growth and competition. Since they have such a multiplicity of service channels incorporating many aspects of customer cohesion, they have a competitive edge over other companies offering the same services. How Siebel address it’s clients needs – Siebel eBusiness Applications allow organizations to create a single source of customer information that makes it easier to sell to, market to, and service customers across multiple channels, including the Web, call centers, field, resellers, retail, and dealer networks. The multiplicity of the informative avenues that they provide is very compatible with whatever variety of customers they may come into contact with. – They provide support for all the major computing platforms including mobile clients, connected clients, thin clients, and handheld clients. – Create a single source of customer and product information that can be used to tailor product and service offerings to meet the unique needs of each customer across all channels of customer interaction – Deliver the only integrated, multichannel, Web-based configuration solution that is easy to use, deploy, and maintain Critical Success Factors of Claritas Claritas is a provider of marketing data. This data is arranged so that their customers can more easily initiate contact with customers in whatever field they choose to apply. Their users can target their own consumer needs so that the product or service they use can be tailored to fit the desired customer. The vast areas that their data covers i.e. trends, geographical locations and important events, ensures that they offer the best service possible for the service that they are offering which is a resource for marketing needs. This is a competitive advantage and as their clients speak of their efficiency to colleagues, this can only mean internal growth in favour of the company. Claritas addresses its clients needs by combining customer data with unique market information and insights enabling its clients to systematically identify, quantify, reach, and retain their most profitable customers. Their ways of doing this are by providing geodemographic information, qualitative audience research, and highly detailed data on advertising spending across all media. This is a main Critical Success Factor. It involves providing customers with all the information that is available and necessary to gain and retain customers. The service Siebel offers is providing comprehensive application software that can reach a plethora of customers by travelling through many avenues such as the Web, field, retail networks. This service can be improved by Claritas marketing data which can help direct Siebel’s customers to choose the appropriate channel to reach the customers through. In layman terms, Claritas provides the information about the customers and Siebel provides the means in which to contact the customers. This can help both companies and allow them to mutually benefit from each other’s strengths. What is a call centre infrastructure? The call centre is a central information point, which the rest of the company can use to gather data about the relationship between companies, products and customers. Murphy Brewery has 9,000 customers base. The problem with them is that their customers were presented with various points of contact within our organization without any one individual taking responsibility for a specific order, query, or request. Customers found that their requests and queries often went unresolved. This information was derived through conducting a self-commissioned survey. The solution was to establish a Customer Care service, i.e. a call centre, that would integrate all concerned information for any agent dealing with a customer. By understanding how customer trends are moving, a company can control the bases of their existence, their customers, and thus maintain a competitive edge over their rivals like Murphy Brewers. This relates to CRM because it is providing the best customer service possible by knowing the customer needs. Activity 2: A Power Analysis of your position Activity 3: Research Enterprise Resource Planning (ERP) and Benchmarking. The definition of ERP is an attempt to integrate all departments and functions across a company onto a single computer system that can serve all those different departments’ particular needs. It facilitates communication and enables information to be shared more easily. In the business sense for example, if an order is made, it can be done with all the information about the product or service being ordered available and by eliminating the need to go into different departments, it saves time. Benchmarking involves setting a baseline against what a company should have done or being doing to remain competitive. This follows certain criteria such as portability, flexibility, geographical application, facility of integration and facility of implementation. PeopleSoft run a client server architecture supporting Windows, cell phone technology (WAP), Unix, Linux and Macintosh. They are able to cater for industries, the federal government, Healthcare, manufacturing, Higher Education, Retail and Utilities. This shows an ability to tailor packages for almost any given enterprise. PeopleSoft can implement applications that can handle enterprises on a world wide basis.Facility of integration They offer an open integration platform to connect your enterprise to almost any form of enterprise which links to their application on worldwide basis. Facility of Implementation Their software can be easily implemented and installed if desired. PeopleSoft offers a complete packaged software solution for medium sized companies. Since 1987, they have built global enterprise application solutions that meet the changing business demands of organizations worldwide. Portablity The company whose ERP systems are being benchmarked is called SAP. Linux, WAP (Mobile phone communications) and Unix. Flexibility Offers custom made solutions and off the shelf industry solutions. Geographical application Supports global e-commerce, allowing the organisation to trade world wide with their systems. Facility of integration All major departments can be integrated into a large software solution. Facility of implementation Support provided after the software package has been purchased by a company. Activity 4: Profiling a Strategic team: Executive EQ test The company mission statement appears to be the best British garden magazine. They aspire to become the leading focus of expertise in garden designing, house decoration and culinary worldwide. For example, the service of providing gardening lessons through the Internet could be offered, and eventually they would expand into other educational areas. They seek to explore other medium attaining international coverage. A means of doing this could be by using SPY IN THE SKY services enabling HiMAC to take aerial photos of any garden and sell specialised tours. This would serve as a means to provide course over the Internet. This involved aligning financial activities and reports for all titles. In terms of business change, they proposed to have a team solely devoted to dealing with customer queries. They recognised the need for the customer base to expand in order to deal with a greater diversity of customers. They noted some supplier that could help the primary set up of computer based courses as a support if HiMAC took up more educational courses for other organisations. There was a recognition for the need of some departments to receive training for these new technologies. The accounting functions needed to be integrated into one single report. The decision to copy the model of an Internet based course from SurferTeaching Company was both good and bad. It was good in the sense that by copying, it reduced labour content with less work being involved than if one was innovative. It also provided less work by speeding up processes. It was bad in the sense that by copying another practice, it might not have been tailored for HiMAC as a specific company and thus caused problems like internal division. By not being specifically tailored for their company, its design would not cater for their CSF, goals and objectives. Secondly, the practice may carry inherent imperfections which HiMAC might not recognise and breed into their companies thus bringing new issues to consider. How to cite Siebel’s Critical Success, Essay examples

How important is Birlings introduction with the inspector in act 1 of An inspector calls Essay Example For Students

How important is Birlings introduction with the inspector in act 1 of An inspector calls Essay At the start of An inspector calls Mr Arthur Birling the owner of a local factory is faced with the task of dealing with his work force going on strike, as they want a pay rise. His workers demanded a rise from twenty-two and six up to twenty-five shillings a week. Birling refused to meet their demands and offered his workers their jobs back at the previous rate. This was to the majority of the workers but the ringleaders of the strike were dismissed. Miss Eva Smith was said to be one of the ringleaders and despite being a good worker she was released. The inspector tells the Birling family this information as they are celebrating the engagement of Miss Sheila Birling daughter of Arthur to Mr Gerald Croft whose family own a large company who are in the same industry as the Birlings. The inspector had came to inform the family that Miss Eva Smith had died that night and he had suspicion to believe that Mr Birling started the chain of events that lead to the downfall of Eva Smith. Mr Birling believed that he had every right to discharge her as she had disrupted his business and asked for wages that were above the standard rate. Birling is a capitalist he is only interested in the making of money. He is only interested in the well being of him and his own family. Capital means money and Birling has money invested in the economy. Mr Birlings attitude is in a huge contrast to the attitude of the inspector who reflects the opinion of Priestley. The inspector is clearly a socialist and is more interested in caring for society than making money. Priestley through Eva Smith shows how workers in and around the period of 1912 had little rights and consideration from their employers. A good example of this is when she asked for a pay rise and ended up getting sacked. The attitudes of employers towards their workers were very poor this is shown through the voice of Birling We were paying the usual rates and if they didnt like those rates, they could go and work somewhere else. Its a free country I told them. An inspector calls is set in 1912 but written in 1945 just after the Second World War had ended because this was the first election won by the labour party. This meant that the country would be run on more socialist morals, which suited socialists such as Priestley. In An inspector calls Priestley uses Birling who represents capitalism to mock the previous government and makes Birling look stupid by making him seem pompous and ignorant. In an inspector calls Birling says unsinkable, absolutely unsinkable. When commenting on the titanic which, as Priestley knew sunk on its first journey. Prior to the inspectors arrival to the home of the Birlings, Arthur is portrayed as a very pompous man. He makes several long speeches about himself and his business and seems to care more about his moneys welfare than his family. He acts portentously and makes speeches continually. He reflects his capitalist side when he says, I speak as a hard headed business man. He comes across very arrogant in some of his speeches for example just a knighthood when really it is a major honour to anybody. He has several unreliable views for example he says, The Germans dont want war. Nobody wants war ironically just two years later in 1914 the First World War starts. He said the titanic was unsinkable, absolutely unsinkable. And it sunk on its first journey. During these unreliable views that Birling expresses, Priestley uses the technique of dramatic irony making capitalism and Birling look foolish. .u634f8af93b6b5653fdc252b2c77e7170 , .u634f8af93b6b5653fdc252b2c77e7170 .postImageUrl , .u634f8af93b6b5653fdc252b2c77e7170 .centered-text-area { min-height: 80px; position: relative; } .u634f8af93b6b5653fdc252b2c77e7170 , .u634f8af93b6b5653fdc252b2c77e7170:hover , .u634f8af93b6b5653fdc252b2c77e7170:visited , .u634f8af93b6b5653fdc252b2c77e7170:active { border:0!important; } .u634f8af93b6b5653fdc252b2c77e7170 .clearfix:after { content: ""; display: table; clear: both; } .u634f8af93b6b5653fdc252b2c77e7170 { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .u634f8af93b6b5653fdc252b2c77e7170:active , .u634f8af93b6b5653fdc252b2c77e7170:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .u634f8af93b6b5653fdc252b2c77e7170 .centered-text-area { width: 100%; position: relative ; } .u634f8af93b6b5653fdc252b2c77e7170 .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .u634f8af93b6b5653fdc252b2c77e7170 .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .u634f8af93b6b5653fdc252b2c77e7170 .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .u634f8af93b6b5653fdc252b2c77e7170:hover .ctaButton { background-color: #34495E!important; } .u634f8af93b6b5653fdc252b2c77e7170 .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .u634f8af93b6b5653fdc252b2c77e7170 .u634f8af93b6b5653fdc252b2c77e7170-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .u634f8af93b6b5653fdc252b2c77e7170:after { content: ""; display: block; clear: both; } READ: Lady Macbeth Character EssayDuring the first section of the book just ahead of the arrival of the inspector, Birling articulates on his feeling towards community and the society he lives in. He says community and all that nonsense he thinks that people should fight for their survival and that means that they should not be helped. This is a typically capitalist comment and makes him sound the pompous and arrogant man that Priestley aimed to portray him as. He also says, a man should make his own way when talking to Gerald Croft and his son Eric. When the inspector first enters the Birlings home, he exposes Arthurs negative attitude towards his workers and all people that are of a lower class than him. The inspector says its better top ask for the earth, than to take It. When they talk about Eva Smith and the workers asking for a salary increase. This comment undermines Birlings authority and is from here on offended by the inspector. When Birling says, If they didnt like those rates, they could go and work somewhere else. Eric then also undermines his father and the inspector once more as he agrees with Eric. The atmosphere and lighting change dramatically when Birling and the inspector have disputes. Birling does not accept any of the responsibility that is directed towards him over the death of Eva Smith. He defends himself sharply and sounds guilty, as he is desperate to protect his innocence. Birling exclaims, I cant accept any responsibility. This shows he feels no sympathy or regret towards the death of Eva Smith. He admits that when Eva Smith did work for him she was a very good worker and was ready to be promoted he says A good worker too ready to promote to leading operator. He admits that the only reason that she was sacked is that she was one of the leaders of the strike. Birling expected that Eva Smith became a prostitute when she left his workforce. Birling says, Get into trouble? Go on the streets As this is what people thought would happen to a stereotypical young lower classed woman during that period. They were expected to live on the streets and get money through prostitution. Priestley through the questioning from the inspector shows that Birling shows no remorse towards the poor way he treats his workers. Birling shows no concern for them when replying to the fact that he did not increase the workers wages he says, Well, its my duty to keep labour costs down. He pays his workers only average wages and shows no concern whether it is enough for them to survive on or not. When speaking about the actual event of the strike he says Pitiful affair. Well, we let them all come back at the old rates. As he continues replying about the refusal to increase wages he claims, If you dont come down sharply on some of these people, theyd soon be asking for the earth. To which the inspector retorts But after all its better to ask for the earth than to take it. This indicates that no matter whom Birling knows i.e. inspector colonel Roberts, he will not be intimidated. The attitude of Mr Gerald Croft is very similar to Birling, as he has been brought up as a capitalist as he works in industry. He also wants to support his to be father in law. Gerald backs up Birling on several points during the investigation for example on the pay strike. After listening to one of Birlings speeches he replies, You couldnt of done anything else. He also backs Birling up in saying, Not if it was after the holidays. Theyd all be broke- if I know them. .ubbe75859b2d9ee51af99d74193b4ede8 , .ubbe75859b2d9ee51af99d74193b4ede8 .postImageUrl , .ubbe75859b2d9ee51af99d74193b4ede8 .centered-text-area { min-height: 80px; position: relative; } .ubbe75859b2d9ee51af99d74193b4ede8 , .ubbe75859b2d9ee51af99d74193b4ede8:hover , .ubbe75859b2d9ee51af99d74193b4ede8:visited , .ubbe75859b2d9ee51af99d74193b4ede8:active { border:0!important; } .ubbe75859b2d9ee51af99d74193b4ede8 .clearfix:after { content: ""; display: table; clear: both; } .ubbe75859b2d9ee51af99d74193b4ede8 { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .ubbe75859b2d9ee51af99d74193b4ede8:active , .ubbe75859b2d9ee51af99d74193b4ede8:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .ubbe75859b2d9ee51af99d74193b4ede8 .centered-text-area { width: 100%; position: relative ; } .ubbe75859b2d9ee51af99d74193b4ede8 .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .ubbe75859b2d9ee51af99d74193b4ede8 .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .ubbe75859b2d9ee51af99d74193b4ede8 .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .ubbe75859b2d9ee51af99d74193b4ede8:hover .ctaButton { background-color: #34495E!important; } .ubbe75859b2d9ee51af99d74193b4ede8 .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .ubbe75859b2d9ee51af99d74193b4ede8 .ubbe75859b2d9ee51af99d74193b4ede8-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .ubbe75859b2d9ee51af99d74193b4ede8:after { content: ""; display: block; clear: both; } READ: Macbeth Essay - DuncanArthur Birlings son Eric does not support his father on many of the disputes. He is part of the younger generation and has not yet learnt to be fully capitalist or socialist and is very influenced by the inspector and agrees with him for the most part. Eric says, Why shouldnt they try for higher wages? We try for the highest possible prices. He also challenges his father by saying, it isnt if you cant go and work somewhere else. Workers and lower class citizens were treated badly during the early 1900s and this is shown clearly in An Inspector Calls. Mr Birling has no consideration or pity for his workers. He pays them the bare minimum they can survive on. He has no respect for them. He claims their strike was a disgrace and they are not normal respectable citizens by saying Pitiful affair. Well, we let them all come back- at the old rates. Sheila Birling was the second part of the chain of events and once Eva Smith got a job a Millwards, Sheila went into the shop to buy a hat and the hat looked well on Eva who was working as an assistant. Sheila was enraged, and jealous that Eva was prettier. Eva laughed when she saw the hat on Sheila, so Sheila demanded that Eva was sacked and if she wasnt that the Birlings would close their account at the shop. Gerald led on the chain of events when he rescued the unemployed Eva from a local bar, where the local alderman was drunk and trying to exploit Eva. He took Eva back to his apartment and let her stay there for a while. She was happy but they knew that the relationship could not go on so Gerald asked her to leave; at least Eva was happy for a while. Sybil was the next part and had the best opportunity of saving Eva from her downfall. Eva went to an association, that is designed to help women in need, where Sybil Birling is the chairwoman and requested help. Eva was pregnant and in desperate need of help. She claimed her surname was Birling and Sybil knew she was lying so had an immediate prejudice against her. She refused to give any aid to her. Eric is the last person for the inspector to investigate and he had a love affair with Eva Smith and gave her money, which is later found to be stolen. He helps her survive but when she realises it is stolen money she refuses it. The events took place prior to Eva requesting help from Mrs Birling association. Eva used the surname Birling as she had just finished her affair with Eric Birling. The reader is led to believe that Eric has made Eva pregnant. After the book the audience are made to think that socialism is right as opposed to capitalism. This is because socialism is portrayed in a good way and the characters that capitalism are arrogant and ostentatious.